(Out-)Sourcing

Globalization, increasing network integration of value adding chains and rapid change within the company make the use of IT increasingly complex. One possible option for IT managers caught up between the need for first-rate quality on the one hand, and cost efficiency and flexibility on the other, is to outsource IT services. But this kind of decision should always be taken in the context of a conclusive IT sourcing strategy.

Outsourcing offers both chances and risks. Numerous projects fail to keep up to expectations or fail because costs have been underestimated, for example, or various possible options have simply been ignored. One central aspect in this context is establishing outsourcing capability on the demand side. Similarly, attention also focuses on offshoring as a special variation of global sourcing.

In this context, INTARGIA offers the following services:

• Elaborating your strategies for IT sourcing (selective and/or complete outsourcing) and (in an international context) offshoring
• Analysis of chances and risks (business case and evaluation)
• Establishing the outsourcing capability of your organization
• Providing support in selecting the suitable service provider (market analysis, data-based RFI/RFP methods)
• Support in drawing up and negotiating contracts (Service Level Agreements)
• Establishing and optimizing the start-up and workflow organization (retained organization)
• Support during the transition phase
• Optimization of on-going outsourcing and offshoring relationships
• Mediation in disputes with outsourcing partners
• Quality assurance in outsourcing and offshore projects
  

Your benefits:

• Support from experts with many years of experience
• Transparency for your decision based on an unprejudiced examination of the alternatives between in-house solutions and outsourcing
• Aligning the sourcing processes to ITIL
• Long-standing overview of the market
• Consulting from a technical, business-related and legal point of view
  

It would be our pleasure to provide you with more information in this context on a personal level. Please get in touch with us directly.